Yes. If you received a damaged, opened or vandalized product, you can definitely request for return within 3 days.

Yes. If you have requested for a valid return, the vendor is responsible to refund you the full amount. Please note that the delivery charges may not be refund due to the 3rd party services. Please check with support team, or the vendor for further information.

Yes on specific products offered by different vendors. You can request the vendor for exchange on the terms and conditions. Please note that the shipping charges would be applicable on each order and return.


If you don’t know how to order, then No Problem. Just call or WhatsApp 0326 3399333 and tell your order and delivery address, our representative would help you to place it.

No! It is not mandatory to create an account for placing an order. But we recommend you to create it, because with an account you can see order history, manage orders, order again with single click and much more… give an option to the customers to track the order online. Please click the link “TRACK YOUR ORDER” in the top or footer menu and enter your ORDER ID and BILLING EMAIL.


YES! Brand4u delivers to all over Pakistan except some remote and far areas. For more information, please contact our helpline or WhatsApp 0326 3399333 or email [email protected].

It depends on the area and location. Normally after dispatching the order, it takes 3-5 days to reach at your doorstep. For remote and far areas, please contact our helpline. is a multi-vendor store. So it depends on the vendor and store owners to either charge extra for delivering or give free shipping.

Payment give the customers a variety of payment options available in Pakistan. The payment option are Jazz Cash, Easy Paisa, Direct Bank Transfer and COD (Cash on Delivery). For more information, please contact our helpline.

YES! The COD (Cash on Delivery) option is available at the checkout page. You can choose COD while completing the order at

While checkout, you will get a link of coupon and vouchers on top. If you have a cash discount voucher or coupon from vendor, you can redeem it simply by entering code.